Acceptable Use Policy

Last updated: September 2025

This policy outlines acceptable use of dyln's platform and prohibits misuse of our services. All users must comply with these guidelines to maintain service access.

General Principles

dyln's services are intended for legitimate business communications. Users must:

• Use services only for lawful business purposes
• Respect the rights and privacy of others
• Comply with all applicable laws and regulations
• Maintain the security and integrity of our platform
• Use services in a manner that doesn't harm our network or other users

Prohibited Activities

Illegal or Harmful Content

• Threats, harassment, or abusive communications
• Hate speech or discriminatory content
• Content that violates intellectual property rights
• Illegal activities or promotion of illegal services

Spam and Unwanted Communications

• Sending unsolicited commercial messages (spam)
• Robocalling or automated calling without consent
• Mass messaging to numbers without opt-in consent
• Violating TCPA, CAN-SPAM, or similar regulations

Platform Abuse

• Attempting to gain unauthorized access to systems
• Distributing malware or harmful software
• Interfering with platform security or operations
• Creating fake accounts or impersonating others

Network Abuse

• Excessive usage that degrades service for others
• Attempting to overwhelm or crash our systems
• Using services for cryptocurrency mining or similar activities
• Reselling services without authorization

Compliance Requirements

Telecommunications Regulations

Users must comply with all applicable telecommunications laws, including:

• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act requirements
• FCC regulations for business communications
• State and local calling restrictions

Do Not Call Compliance

When making business calls, users must:

• Honor Do Not Call registry requirements
• Maintain internal opt-out lists
• Provide clear identification during calls
• Respect time restrictions for business calling

Policy Enforcement

Violations of this policy may result in:

• Warning: First-time minor violations may receive a warning
• Service Restriction: Temporary limitations on account features
• Account Suspension: Temporary suspension of service access
• Account Termination: Permanent closure for serious violations
• Legal Action: Referral to law enforcement when appropriate

Notice: We reserve the right to suspend services immediately for activities that pose a threat to our network, other users, or violate applicable laws.

Reporting Violations

If you become aware of policy violations, please report them to us:

Abuse Reports: [email protected]

Spam Reports: [email protected]

Security Issues: [email protected]

Include relevant details such as phone numbers, timestamps, and message content when reporting violations.

Policy Updates

We may update this Acceptable Use Policy to reflect changes in our services, legal requirements, or industry standards. Material changes will be communicated through:

• Email notifications to account holders
• In-platform announcements
• Updates to this page with revised effective date

Continued use of our services after policy updates indicates acceptance of the revised terms.